Shipping policy
At ZACHAVA we want you to love us and be a loyal customer for life.
ZACHAVA provides free U.S. shipping to the lower 48 contiguous U.S. states on all orders $100.00 and over. Note that we also ship to Alaska, Hawaii, APO/FPO, and U.S. overseas territories like Puerto Rico and Guam!
We also offer international shipping to several countries in Europe, North, Central & South America, the Caribbean, Asia, Africa, the Middle East, Oceania, New Zealand, Australia, etc. If you can't check out for your specific country, please contact our customer care team so we can assist you. Shipping costs and delivery times will vary depending on your destination country. However, except in extreme cases, it usually takes 2 to 10 days for you to receive your items once they are shipped.
We don't ship to warehouses or cargo forwarding services without prior arrangements!
If we receive your order by 6:00 PM EST, we will process it the same day.
European holidays may require special handling for some orders, potentially adding an extra one to two days. In these cases, the item being purchased will be clearly labeled. However, most items will be shipped within a maximum of two days after we receive your order.
Unless otherwise noted, we ship via FedEx®, DPD®, DHL®, UPS®, and USPS®.
Throughout the ordering process, you, the customer, will be notified via email when the order is processed, released to the shipper, and when products are delivered.
In some cases, we may ship your order in separate boxes if the items are either too heavy or stocked at different warehouses.
If you have any questions about shipping, please chat with us or email us at support@zachava.com.
ZACHAVA.COM
145 Tremont Street Suite 201 #1182
Boston, MA 02111
United State

